Questions about your paint code, your order, or whether touch-up paint is the right fix for your problem? We'd love to help.

Email us

Send us a message — including a photo of your paint code sticker if you're not sure which code to use — and we'll reply within one business day.

What to include

  • Your car's make, model and year
  • Your paint code if you know it (or a photo of the sticker)
  • A photo of the damage you want to repair
  • Your order number (if you're contacting us about an existing order)

Response times

We aim to reply to every message within one business day. Monday–Friday we usually reply same-day.

Other helpful resources

Get in touch.

Questions about a color code, shipping, an existing order, or anything else — write to us and we'll come back to you on the next working day.

Send a message

Tell us what you need. Attach a photo if it helps us understand the damage or your paint code.

You can also reach us via our live chat — bottom right of the page.